Vice-President – LCB, Buffalo, NY

Salary range: Open to negotiation – executive income level, highly competitive bonus program; full range of benefits

kevin@buckleysearch.com or anna@buckleysearch.com

Our client has decades of experience serving clients who are uncompromising in their expectations of quality service.

You are a strong leader with a vision for growth and a passion for providing a positive environment for your team to meet and exceed their own standards of performance and excellence.

With a stellar reputation in the industry, you are ready to take on and master this new challenge to move forward in your career.

  • Able to onboard new accounts and educate clients on regulatory requirements (Customs and Partner Government Agencies). 
  • Educate internal and external stake holders of processes, regulations, and information required in order to properly import the client’s industry commodity. 
  • Oversee staff, support supervising staff as it relates to management of personnel. 
  • Support sales staff as it relates to client meetings, issue resolution, SOP creation and implementation. 
  • Provide client facing services such as report creation, Customs advice, regulatory requirements, required documentation. 
  • Participate in sales calls and requests for information. 
  • Oversee transition to new software. 
  • Support staff on training needs.  
  • Action requests for information, parts updates, operating procedures and policies. Interview prospective employees and make hiring determinations. 
  • Able to provide disciplinary or corrective actions as needed.

Experience:

  • Licensed Customs Broker with extensive industry management experience
  • A reputation of the highest integrity
  • Ability to become the Qualified Officer
  • Market awareness and a proven track record of successful revenue development through identifying strategic business opportunities
  • A proven track record of people management, with the emphasis on leadership, training, and guiding of subordinates
  • Very focused on growth and providing excellence of service to customers
  • Well-rounded operations and compliance background is ideal mix

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