Senior Customs Rater – Ocean/Air – Mississauga, ON

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Salary range: 60,000+ 5% signing bonus, plus comprehensive benefits

Very well established international freight forwarder and customs broker with an excellent reputation for employee satisfaction.

Hybrid/Remote work environment


  • Coordinating the clearance of ocean, air and ground freight shipments
  • Daily preparation of EDI and manual release requests to include all modes of transport for various commodities
  • Ensure all documentation and filings are accordance with customs rules and regulations 
  • Completion and presentation of confirming entries
  • Providing proactive client service and handling of client inquiries both internal and external
  • Maintain CA Customs Brokerage standard operating procedures 
  • Ensure timely and accurate Import product invoicing 
  • Ensure file level revenues and costs are booked within the same financial period. 
  • Ensure customs brokerage product file cost allocations are completed before month end or accrued into same period 
  • Minimizing un-allocated payments (waste – demurrage, file level errors) 
  • Comply with Customs department Import product KPI’s with focus on continuous improvement 
  • Review files and complete B2 request with Consulting dept. 
  • Provide customer service/support for commodities that maybe regulated by Participating Government Agency. 
  • Audit B3 and commercial documents to ensure quality and compliance 
  • Updates tariff treatment to database for live shipments based on provided/existing certificates
  • Customer inquiries regarding tariff classification, duty rates/GST 
  • Single window IID request from customers, informing new CBSA regulations on all government departments. 
  • SIMA – Identification of goods which are subject to sima and determining the sima assessment to be entered on B3 entry. 

Qualifications and Experience:

  • Ability to provide excellent customer service to all customers
  • Ocean, Air and Truck rating and releasing experience; 15 to 20 shipments, daily average
  • Ability to prioritize, multi-task and make adjustments for changing workload
  • Minimum of 3-5 years of experience in a Customs Broker in Canada
  • Strong Excel skills
  • Familiar with Zoom and MS Teams
  • Strong communications skills
  • CCS Designation or Licensed Customs Broker is an asset

Compensation: Salary plus signing bonus and comprehensive benefits package

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