Email: kevin@buckleysearch.com or anna@buckleysearch.com
Our client has a long-established reputation for excellence in International Freight Forwarding. Due to continued growth, they are hiring a Sales Coordinator with freight forwarding – Ocean or Air experience – to work with a dynamic Sales and Operations team.
As a motivated self-starter, you will thrive on these responsibilities as a valued member of this successful and driven sales team! Your knowledge, skills and abilities will be flexed every day!
For the first 3-months of probation, the position is in-office; after successful completion of probation, the position will change to 2/3 day hybrid.
Key Attributes for Success:
- Active Communication with Clients, Agents, Vendors, Suppliers
- Teamwork, cohesiveness, energy
- Sales Support, Relationship building
- Electronic Media updating and content creation for Website, LinkedIn, Podcasts
Duties & Responsibilities:
- Working with the team, ensuring that cohesive communication is established so clients are retained, and Business opportunities are expanded
- Handling inbound calls and requests from Potential Prospects/Clients
- Assist with ensuring that Carrier Contracts are Filed correctly, so Quoting to Clients can be completed
- Updating Electronic Media for Sales Campaigns, using Google, LinkedIn, Website, email platforms
- Verifying key contacts and qualifying Sales leads and communicating findings to Sales
- Transparent and responsive communication with operations and agents regarding carriers, routing, costs, quotes
- Identifying new business opportunities within existing customers via Ocean/Air/Truck/Rail modes of transport
Knowledge & Skill Requirements:
- Basic understanding of global logistics and international freight forwarding (ocean, air, rail, truck)
- Strong business acumen
- Excellent verbal and written communication skills, strong computer skills, electronic media skills
- Personable, energetic, motivated
- Strong time management skills
Experience/Qualifications:
- 3 years experience in sales coordination or freight operations within freight forwarding preferred
- Excellent verbal and written communication skills
- Strong customer service and interpersonal skills
- Effective organizational ability
- Strong time management skills
- Computer skills, including proficiency in MS Word, Excel etc.
- Capable of building strong, lasting relationships with customers
- Ability to work both independently and in a team environment
- Cold calling or sales calling ability, when required
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