Position: Ocean Freight Manager – Freight Forwarding – Mississauga, ON
Our client is a highly respected global freight forwarder, offering a full range of services, including freight forwarding, customs brokerage and ancillary services. They are very well-established also in other major Canadian cities.
Key Responsibilities:
• Leading an experienced team of ocean import/export professionals
• Motivating the operations staff with knowledgeable guidance
• Training staff to provide them with updated tools and knowledge needed
• Preparing rates proposals and negotiating carrier service contracts
• Presenting logistics solutions to customers, accompanying sales staff
• Supporting the strategic business plan of a customer focused organization
• Managing information flow to staff to organize daily work; scheduling
• Ensuring that customer service and operational KPI’s are being met
• Conducting meetings with ocean freight staff to review KPIs and continuous
improvement initiatives
• Working with sales to ensure that operational and customer service standards
A full job description will be provided to selected candidates.
Desired Skills and Experience:
• Several years of ocean freight forwarding supervisory/management experience
• Strong knowledge of Incoterms, ocean import/export regulations
• Well-connected with carriers and proactive in problem-solving
• Self-motivated, organized and able to provide hands-on leadership and guidance
• Strong awareness of the marketplace and customer needs
Soft Skills:
• Excellent people management skills
• Good communicator with positive personality
• Integrity – Being honest and ethical
• Adaptability/Flexibility
• Initiative
• Leadership
• Results oriented
• Judgment and decision making
• Time Management
Compensation: Competitive salary range reflects the importance of this position, plus profit-sharing and full company benefits
