Manager, LVS Processing – Mississauga, ON – Hybrid

Well-established international freight forwarder and customs broker is seeking an experienced person with supervisory experience to take the next step forward and assume a Manager’s responsibility for Low Value Shipment processing.

Salary plus profitsharing, according to experience, plus full benefits. This is hybrid after training.

Email: or


Operational Activities:

  • Coordinating the clearance in CLVS courier freight. Converting PGA’s into PARS shipments.
  • Daily preparation of EDI and manual release requests for various commodities.
  • Ensure all documentation and filings are accordance with Customs rules and regulations
  • Completion and presentation of confirming entries.
  • Providing proactive client service and handling of client inquiries both internal and external.
  • Support for inquiries for PARS and shipments afterhours (including weekends, if applicable)
  • Comply with CA Customs Brokerage Standard Operating Procedures
  • Ensure timely and accurate Import product invoicing
  • Comply with Customs department Import product KPI’s with focus on continuous improvement
  • Enforce file level revenues and costs are booked within the same financial period.
  • Enforce customs brokerage product file cost allocations are completed before month end or accrued into same period.
  • Provide customer service/support for commodities that maybe regulated by Participating Government Agency.
  • Updates NAFTA/FTA tariff treatment to database for live shipments based on provided/existing certificates, customer inquiries regarding tariff classification, duty rates/GST
  • Single window IID request from customers, informing new CBSA regulations on all government departments.
  • SIMA – Identification of goods which are subject to sima and determining the sima assessment to be entered on B3 entry.
  • Assist with A/R functions in resolving disputes for this department.
  • Supervising customs staff involved in the clearance of truck and/or courier freight
  • Often is the front-line liaison with the rating and clearing staff
  • Key contact with carriers, customers and government agencies
  • Often active in liaising with customs colleagues for technical matters regarding border initiatives and legislation
  • Involved in hiring, training and developing staff
  • Assists with auditing of customs entries for accurate transmission to CBSA
  • Monitors clearances with Carriers and customs brokers
  • Keeps up to date on all changing regulations governing customs clearance activities of the corporation, cross- border movements and other related trade legislation
  • Evaluate, communicate, and action all exceptions and deviations conflicting with CA Import Product standards, procedures, and goals.
  • Follow-up of corrective actions taken on exceptions and deviations to secure continuous development, quality improvement and profitability enhancement.
  • Assist in settling any disputes on operational and financial matters between offices, sisters and agents


  • Experience supervising LVS shipments – 4 to 6 years all modes customs rating experience
  • CCS strongly preferred
  • Good technical knowledge of CBSA and OGD regulations
  • Excellent communication and interpersonal skills
  • Strong consultative, organizational, problem solving and decision-making abilities
  • Proactive in following up with customers and providing professional service
  • Teamplayer, focused on creating successful solutions to client problems

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