International Logistics Specialist Mississauga, ON

Air Exports/Imports, plus Ocean Imports/Exports and Ground Transportation – Mississauga, ON – exclusive – unadvertised

This young and dynamic international freight forwarder is looking for a go-getter to join their team. Here, a positive attitude, great communications skills, and the desire to learn and grow in all areas of the business is key.

You have at least 1 year of experience, preferably in air exports and may have exposure/experience in other modes as well. Your colleagues are professional, dedicated and pride themselves on serving their customers at the highest level.

Do you want to join a team like this?

Your responsibilities will include but are not limited to the following:

  • Tracking/tracing air/ocean shipments (inbound and outbound)
  • Co-ordinating with the terminals/airlines ensuring smooth information and cargo transfers
  • Analyzing and choosing the most appropriate carriers (air/ocean/ ground) to meet our customers price vs service expectations.
  • Ensuring all documentation is available, accurate and complete
  • Verification of carrier (supplier) invoices and approval for payment
  • Assist in the re-negotiating of terms / pricing agreements with carriers and evaluation of performance received vs. performance expectations.

Your skillset will include the following:

  • Minimum 1 year experience in either an air or ocean operations capacity, with a preference for air exports, first
  • Minimum 3 years experience in a customer service roll dealing directly with customers on pricing and service issues.
  • Problem solving in the following areas
  • Service failures from suppliers
  • Customer expectations not being met (reasonable or otherwise)
  • Ability to function in a team setting 
  • Ability to take a leadership role in areas of competence when required
  • Fluency both written and verbal in English.
  • A strong knowledge of the geography (major trading areas and international hubs), plus an understanding of the typical transit times between major sea/airports
  • Ability to complete a standard MAWB/HAWB and steamship bill of lading
  • CAED software experience
  • eManifest experience


  • Level of education – COLLEGE
  • Work experience – 1 year industry specific, 3 years servicing customers
  • Strong written and verbal skills (English).

Salary and other benefits

  • We offer a very competitive salary, bonus, and benefits based on your experience and abilities.
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