Salary range: 80,000-95,000
Our client is a leader in Canadian & U.S. Customs Brokerage, International Freight Forwarding, and Global Logistics Services.
Reporting to the Director of Customs, the Customs Manager is responsible for managing the brokerage team, ensuring the appropriate and efficient delivery of customs services to clients, as well as, ensuring company goals and targets are met.
The Customs Manager manages and participates in the development of customs processes, service platforms and productivity output. He/she will also be responsible for addressing client issues, maintaining positive relationships with them as well as with relevant government authorities.
Minimum 7-10 years of experience in Customs Brokerage operations
Minimum 5-7 years of staff management or leadership experience
Strong knowledge of Canadian customs regulations & trade processes and programs
CCS designation or CBSA professional qualification
Excellent interpersonal skills and capability of motivating your team to ensure successful mandate completion
Exceptional customer service skills, overseeing customers’ orders from end to end
Eagerness to learn and accept new challenges, highly self-motivated
Extremely detail oriented and highly organized